Board of Massage Therapy Complaints

Complaints 

The mission of the South Dakota Board of Massage Therapy is to protect the health and safety of the public by mandatory licensure of qualified persons and enforcement of the statutes, rules, and regulations governing the practice of Massage Therapy, including processing and investigating properly filed complaints and holding hearings as warranted.

To file a complaint with the Board, please complete a complaint form and submit it to the Board of Massage Therapy at massagetherapy@state.sd.us.

File a Complaint Form

The Board reviews and investigates complaints against massage therapists licensed by the State of South Dakota. (Please note: The Board does not have jurisdiction over unlicensed individuals “to report the practice of massage therapy within South Dakota by an unlicensed individual, please contact your local law enforcement department or state's attorney's office." Practicing massage therapy in South Dakota without a license is considered a Class 1 Misdemeanor.) These complaints are resolved both formally and informally. Formal actions by the Board are noted below.

Contact Board of Massage Therapy

Board Actions

  • 2025 – Kurt Smit, License #MT10263 - Voluntarily relinquished license in settlement agreement with the board. - May 2025
  • 2024 – Hailing Zhang, License #MT11622 - License Revoked – February 2024
  • 2023 – There were no disciplinary actions
  • 2022 – Hailing Zhang - License Temporarily Suspended (pending the results of a hearing) - December 2022
  • 2021 – There were no disciplinary actions
  • 2020 – There were no disciplinary actions
  • 2019 – There were no disciplinary actions
  • 2018 – There were no disciplinary actions
  • 2017 – There were no disciplinary actions
  • 2016 Yufang Xie, License #MT11217 - License Revoked - March 2016
  • 2015 – There were no disciplinary actions.
  • 2014 – There were no disciplinary actions.
  • 2013 – There were no disciplinary actions.
  • 2012  Jerry L. Boes, License #MT10071 - License Revoked - August 2012
              Megan S. Thurman, License #MT 10975 - Public Reprimand - April 2012
  • 2011 There were no disciplinary actions.
  • 2010 There were no disciplinary actions.
  • 2009 There were no disciplinary actions.
  • 2008 There were no disciplinary actions.
  • 2007 There were no disciplinary actions.

File a Complaint FAQs

Anyone can file a complaint with the Board. Complaints can be filed against a licensed massage therapist or against someone practicing massage therapy without a license.

To file a complaint, please complete the Complaint Form, or contact the Board at massagetherapy@state.sd.us.

A list of the formal disciplinary actions taken by the Board is listed on the page. Some complaints are resolved informally or without public sanctions.  The number of those actions is noted on the website, but the resolution of those actions is not made public.