Licensure Fee Refund Policy
Frequently Asked Questions (FAQs)
Q: Are licensure fees refundable?
A: In most cases, no. Licensure fees are non‑refundable once the application process has been initiated. This applies to both annual and temporary licenses, unless there is a verified overpayment or administrative error.
Q: What does “application process” mean?
A: The application process begins as soon as OHP staff takes any action on your application. This can include:
- Receiving your application
- Providing consultation or technical assistance
- Reviewing plans or operational documents
- Reviewing or screening your materials
- Entering your information into our system
- Email or phone communication regarding your application
If any of these actions occur, your fee becomes non‑refundable.
Q: What if I applied but later decided not to move forward?
A: If OHP has not yet begun the application process, you may be eligible for a refund.
If staff have already started reviewing or processing your application, the fee is non‑refundable.
Q: Are temporary license fees refundable?
A: No. Temporary license fees are non‑refundable upon issuance, even if the license is never used. Refunds are only issued for verified overpayments or administrative errors.
Q: What qualifies as an “overpayment”?
A: Overpayment occurs when:
- You accidentally paid more than the required fee
- A duplicate payment was submitted
- An incorrect fee amount was charged due to an agency error
Only the excess amount will be refunded.
Q: How do I request a refund?
A: Refund requests must be submitted in writing to the Office of Health Protection. Please include:
- Your name, email, and phone number
- License type
- Date of payment
- Reason for request
- Any supporting documentation (if applicable)
Mail to:
South Dakota Department of Health
Office of Health Protection
600 E. Capitol
Pierre, SD 57501
Q: How long does the refund review take?
A: Processing time varies, but most requests are reviewed within 10–15 business days. You will be notified once a decision is made.
Q: How will I know if I qualify for a refund?
A: Staff will notify you after reviewing your request. If the application process has begun and no overpayment or administrative error occurred, the fee will not be refunded.