1. What credit cards do you accept?
The SDBMOE online verification system accepts MasterCard, Visa, Discover and American Express. (to top)
2. What is a Card Code?
The 3 or 4 digit code printed on the back of the credit card, usually following the printed card number, in the signature area. A Credit Card Code is an item used to help protect against fraudulent use of credit cards. (to top)
3. What is an AVS mismatch?
Call the credit card customer service number (800 number on back of card) to verify the billing address. Address verification problems with your submitted credit card information is most likely because the billing address of the card doesn't match the address being submitted. (to top)
4. Why is my credit card being rejected?
Call the credit card customer service number (800 number on back of card) to verify the information being submitted. Electronic credit card submissions require a number of validation checks to help protect against fraud. Two tools commonly used for this are the Credit Card Code and the Billing Address. (to top)
5. Are there other payment options available?
The SDBMOE online verification system accepts credit cards. If you are using the Printed Verification Order form that comes to the SDBMOE office, you can use a check or a credit card. (to top)
6. How can I send my SD license verification to another state board? Anticipate a processing time of at least 3-4 weeks, unless you are a physician or physician assistant using VeriDoc.org (see below)
*SD license verifications being sent to another state board CANNOT be ordered via the SBMOE Online Verification System.
This depends on your profession. See below
1. Physicians and physician assistants (PA), go to www.veridoc.org - A verification statement can be sent from VeriDoc to any medical or osteopathic licensing board in the U.S. Although, the site does not mention PA s it works for them also. If you experience any problems contact VeriDoc directly.
2. ALL other licensees must complete the down-loadable Printed Verification Order Form . See form for instructions. Physicians and physician assistants may also use this order form but please anticipate a processing time of at least 3-4 weeks
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7. I receive an error message with the SDBMOE online system. What do I do next?
License information can be ordered (with payment)
An official printed primary source verification with the Board seal can be requested by completing the Board’s down-loadable Printed Verification Order Form and mailing it (with payment) or faxing it (with credit card information ) to the Board office. (to top)
8. What is "Upload File of License Numbers:"?
This feature is for those requestors who have a large number of licenses to verify. Have the license numbers in a text file; with either a comma separating each license number or each line of the file should contain a single license number. Use the "Browse..." button on the search screen to select that file. The site will return a list of all matching license numbers from which you can then choose to purchase (use the clear all function and then check those needed).
With multiple license or profession types, have each profession in a separate file. On the search screen, select the matching profession for that file before performing your search. Choosing the “Select All” license types for a single license number can result in more than one match. (to top)
9. How do I get a copy of the Board orders when there is derogatory information indicated about a physician in the verification?
Send a signed, written request on letterhead to the SDBMOE office via regular mail or attached to an email sent to our general email. In the event the orders are still being contested, the order may not be released until resolution. Board orders will be sent via email in a PDF file. (to top)
10. Why isn't the license found with my search?
The most common reasons to not find a license are as follows:
If all these fail: License information can be ordered (with payment)
An official printed primary source verification with the Board seal can be requested by completing the Board’s down-loadable Printed Verification Order Form and mailing it (with payment) or faxing it (with credit card information ) to the Board office. (to top)
11. Why do I have to pay for verifications?
All verifications, regardless of format (electronic or printed with the Board seal), come straight from the Board and are therefore primary source verifications. Verification of licensure (especially state board to state board) is a necessary official function of the regulatory Board. The rates charged are a source of revenue to offset the expense of constant updating and administration. By statute, the board expenses must not exceed revenues. (to top)
12. For the certificate or license type in the search box, what do all the abbreviations stand for?
The first column has the abbreviation as listed in the search box and the second column has common names, abbreviations, etc.
| SDBMOE Online Verification License Type | Common Names, Abbreviations, etc. |
| MD | Physician, surgeon, MD, DO, doctor, Dr. |
| MDLT | Locum tenens for Physician, surgeon, MD, DO, doctor, Dr. |
| RES | Resident (resident doctor in training), MD, DO, doctor, Dr. |
| AT | Athletic Trainer, AT |
| LN | Dietitian/Nutritionist, LN, DI |
| EMTI | Advanced Life Support (EMT I/85) |
| EMTP | Advanced Life Support (EMT Paramedic) |
| EMTSS | Advanced Life Support (EMT I/99) |
| MA | Medical Assistant, MA |
| OT | Occupational Therapist, OT |
| OTA | Occupational Therapy Assistant, OTA |
| PA | Physician Assistant, PA, PA-C |
| RCP | Respiratory Therapists, Respiratory Care Practitioners |
| RPT | Physical Therapist, PT |
| RPTA | Physical Therapist Assistant, PTA |
13. I have the same license number for different professions and can only seem to purchase one and not the rest?
Due to the way license verifications are processed for duplicate license numbers, it is currently not possible to verify the same license number within the 72 hour period that we store past orders. This is a known issue and will be addressed in the near future. For the time being, you will need to wait 72 hours before purchasing any duplicate license numbers.
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