

Course for Nursing
Worksite Monitors
Self-Paced Orientation Course
Course Menu
Developed & South
Dakota Board of Nursing (http://doh.sd.gov/boards/nursing/)
Authored by Gloria
Damgaard, MS, RN
Linda Young,
MS, RN
Getting Started Learners
should complete all Course Materials in the order presented below. Navigation buttons
are provided below allowing access to each section of the course. Following completion of a course section, you
will be directed back to this Course Menu page to select your next section.
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Role of the Worksite Monitor
Overview of the
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Getting Help Winora Robles
Phone:
(605) 362-2760
Monday –
Friday

Course
for Nursing Worksite Monitors
Substance
Abuse problems among registered nurses are not uncommon. The American Nurses Association in 1984
estimated that 6-8% of registered nurses use either alcohol or drugs to an
extent sufficient to impair their professional judgment. Researchers Trinkhoff and Storr (1999)
published the results of the first empirical estimate of the number of
registered nurses with substance abuse problems. They estimated that 6.4% of registered nurses
have a history of substance abuse. With
over 2.9 million nurses in this country, the issues related to substance abuse
are a major concern to the profession of nursing and for the safety and protection
of the public they serve. In 1996, the
South Dakota Board of Nursing joined with other health related Regulatory
Boards to create an assistance program for recovering healthcare professionals
who recognize their illness.
All participants in the HPAP program are required to have a monitor in
the worksite in order to return to practice.
Only nurse managers and supervisors are allowed to serve in the capacity
of a worksite monitor.
As a worksite monitor for this program, you are in a unique position to assist
recovering nurses to remain in the workforce and to ensure patient safety
through a program of close monitoring.
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Course for Nursing
Worksite Monitors
Module 1. Overview of the
Module 1 Course Material
Overview of the
– A Multidisciplinary Program for Chemically Impaired
Health Professionals
§ Mission
§ Health
Professionals Brochure

Course for Nursing
Worksite Monitors
Module 1. Overview of the
Basics of the Law
The Health
Professionals Assistance Program was created by the enactment of SDCL 36-2A
titled Health Professionals Diversion Program during the 1996 Legislative
session. To access the complete law,
click here: http://legis.state.sd.us/statutes/DisplayStatute.aspx?Type=Statute&Statute=36-2A.
|
Participating Licensing Boards in |
§
Nursing §
Dentistry §
Pharmacy §
Medical and Osteopathic Examiners §
Certification Board for Alcohol and Drug Professionals |
A Diversion Program is defined in law as a
rehabilitative program designed and administered by program personnel which is
available to participating health-related licensing boards in conjunction with,
or as an alternative to, other sanctions which a health-related board may
impose upon its licensee pursuant to disciplinary actions within its
jurisdiction.
Application to the Program
The law
designates that any applicant may access the diversion program by
self-referral, board referral, or referral from another person or agency, such
as an employee, co-worker, or family member.
After admission evaluation, the diversion evaluation committee advises the
applicant of:
§
Program
requirements,
§
Implications
of non-compliance with the diversion program, and
§
Secures
the cooperation of the applicant with the diversion program.
Program Participant Records
All
records of program participants are confidential
and are not subject to discovery or subpoena. Only authorized program personnel and
diversion evaluation committee members may have access to participant records unless the participant voluntarily
provides in writing for release of
information.

A participating licensing board may
only access records of participating
licensees:
§
who
were referred by that licensing board,
§
who
refused to cooperate with the program, or
§
who
were terminated from the program.
Liability Issues
Pursuant
to SDCL
36-2A-13, any person, agency, institution, facility or
organization making reports to the participating board or diversion program regarding
an individual suspected of practicing while impaired or reports of a
participant’s progress or lack of progress in the diversion program is immune
from all civil liability for submitting a report in good faith to the diversion
program.
Basics of the
Program Description
The State of
The South Dakota Health Professionals Assistance
program is dedicated to enhancing public safety and support for regulated healthcare
professionals by facilitating the early
intervention, treatment, and safe return to practice of health
professionals whose functioning is impaired by the use of alcohol and/or other
drugs.
The Health
Professionals Assistance Program believes that the harmful involvement with
alcohol and other drugs causes a negative effect on the physical, mental,
social, vocational, intellectual, emotional, and spiritual areas of an
individual’s life. The Program
recognizes that impaired health professionals are individuals who have
dedicated their lives to helping others and are now in need of help, and
acknowledges that facilitating the acquisition of this help must remain a
primary goal of the Health Professionals Assistance Program. The Program follows a non-punitive approach
in which the program staff works in conjunction with, or as an alternative to,
other sanctions which a health related board may impose upon the individual
health professional.
The Health Professionals Assistance Program acknowledges a
primary concern for public safety. The
Program attempts to ensure public safety by providing a voluntary, confidential
alternative to those chemically impaired health professionals who might
otherwise go undetected. Program staff
recognizes that when the health professional denies a problem, necessary action
must be taken for the protection of both the professional and those persons
entrusted to his or her care.
The South Dakota Health Professionals Assistance Program
strives to:
§
Ensure
public health and safety through a program that provides close monitoring of
health professionals who are impaired due to chemical dependency.
§
Provide
a voluntary alternative to the traditional disciplinary process for individuals
who meet eligibility requirements.
§
Increase
self-reports by regulated healthcare professionals who recognize how their
illness has impacted or may impact ability to practice with reasonable skill
and safety.
§
Increase
referrals by others regarding illness and illness related behavior.
§
Establish
timely practice restrictions in select cases that are related to illness, thus
enhancing public protection.
ADMISSION CRITERIA
A health professional may access the Program by
self-referral, board referral, or referral from another person or agency, such
as an employer, co-worker, or family member.
Admission is available to an individual who:
§ uses alcohol and/or drugs in a
manner which may affect the ability to practice safely
§ holds licensure as a healthcare
professional from a participating board in
§ is eligible for and in the process
of applying for licensure from a participating board in
§
has
been accepted as a student in a program leading to licensure as a healthcare
professional
DENIAL
OF ADMISSION
Admission may be denied if the
individual:
§
Is
not eligible for licensure in the state of
§
Diverted
controlled substances for other than personal use;
§
Creates
too great a risk for the healthcare consumer by participating in the Program,
as determined by program staff and the Evaluation Committee;
§
Has
problems related to sexual misconduct; or
§
Has
been terminated from this or another state diversion program for noncompliance
with the program requirements.
The
Program will report individuals who have been denied admission to the
Health Professionals Assistance Program to the applicable participating board.
TERMINATION
CRITERIA
The Program may terminate an
individual’s participation in the Program:
§
Based
upon successful completion of the program monitoring plan.
§
Based
upon failure to cooperate or to comply with the program monitoring plan.
§
If
the Program receives information indicating other possible violations of that
individual’s governing practice act.
PROGRAM
SERVICES
Health Professional Assistance Program develops an
individualized Program Participation Agreement that monitors compliance of the
chemically impaired professional to the prescribed program. Monitoring can be facilitated in the
following ways:
ü
Referrals for evaluation and/or treatment
ü Documented continuing care plan
ü Worksite Monitors
ü Support Group Attendance
ü Practice Restrictions
ü Unscheduled Drug Screening
ü Filing of Reports to Document Compliance
ü Contract for Program Requirements
Health Professionals
Assistance Program Brochure

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Course for Nursing
Workforce Monitors
Module
2. Recognizing the Signs of Chemical
Dependency
Module 2 Course Material
Module 2. Recognizing the Signs of Chemical Dependency
§ Recognizing
Impaired Practice – Behavioral Signs
§ Signs that the
Professional may be Diverting Drugs
§ Responding to
Suspected Substance Abuse in the Workplace
Course for Nursing
Workforce Monitors


Module 2. Recognizing the Signs of Chemical Dependency
I. Stages of Chemical
Dependency
According
to Coombs (1997), a noted expert in the field of drug-impaired professionals,
addiction does not become full blown at first use. As a worksite monitor, it is important for
you to understand that physical and psychological dependence evolve
developmentally. The typical stages
include initiation, escalation, maintenance, discontinuation, relapse, and
recovery. The developmental stages as
described by Coombs are as follows:
Initiation
This stage involves three realities.
1st
The first reality is experimentation, which typically begins
in adolescence, often during the first years of college;
2nd
The second reality is that
the experience is a social one; and
3rd The third reality involves use of gateway drugs such as alcohol, marijuana,
and tobacco, which typically precede use of hard drugs.
Escalation
This stage of addiction is
characterized by increased use of and preoccupation with drugs, along with
association with other drug users. This
stage begins when drug use becomes more frequent. As in the initiation stage, drug use occurs
primarily in social settings. This is the stage where physiological
tolerance develops as favorable attitudes toward drug use develop. The drug escalation is a gradual process.
§
At
this stage, the user regards drinking and drugging as entirely normal behavior
and a healthy recreational outlet.
§
The
drug user feels little or no concern about the drug use and how it may impact
the future.
§
The
initiation stage taught the user that alcohol/other drugs relieve inhibitions
and discomfort.
§
During
the escalation stage, drugs are used to seek social rewards. This stage is characterized by social rewards greatly outweighing the unpleasant consequences of using.
§
Users
in the escalation stage increasingly turn to chemicals for the psychological
rewards of feeling adequate, masking
unhappy feelings, increasing energy and fostering feelings of success.
Maintenance
At this stage, addiction has
occurred and all other life activities become secondary to drugs. Psychologically dependent addicts are
preoccupied with and compulsively driven by drug use. Behaviors are often deceitful and aimed at
covering up the problem. As tolerance
for the drug increases, an addict shifts from drug use for feeling high to use for
feeling normal.
§
Professionals who use drugs at this stage are not using
them for recreation, but rather in order to function. Their life is focused on drugs and their
professional activities shift to a primary means to get drugs.
The maintenance stage is characterized by a change from the
social context of drug use to solo use.
§
The professional
becomes socially isolated because of the drug use from others.
This state is also characterized by stashes, secrets, and
cover-ups. Staying one step ahead of
trouble becomes a way of life for the addict.
The addict’s lifestyle evolves through a sequence of seeking euphoria
followed by a desire to just feel normal and, finally, a struggle to
survive. Physical health deteriorates at
the final phases of this stage and problems of withdrawal, desperation, and
panic take over the addict’s life.
Professionals move from the
maintenance stage to discontinuation through different events and circumstances
which include:
§
Overdosing
§
Exhaustion and despair
§
Legal pressures
§
Job pressure
§
Pressure from family and friends
It is at this point that many
nurses are experiencing issues with the licensing board as well, and may find
themselves facing disciplinary action.
For some professionals, recognition of the problem and independent action
lead to discontinuation. Relapse is
included by Coombs (1997) in this stage of addiction, although he notes that
some addicts relapse many times, and others bypass relapse altogether and
remain clean and sober.
Recovery
Recovery stage begins when an
addict discontinues the use of drugs.
Physical recovery occurs before emotional growth and recovery. Addicts who discontinue drug use have to learn
healthy ways to deal with anguish and pain.
Destructive habits must be replaced with healthy ones. Emotional growth comes from facing up to
stressful events and consistently trying to improve. Many addicted professionals describe recovery
as a spiritual awakening. As the addict
recovers, family issues frequently mend and there are successes at work. Many addicts find a high level of support
when they transition back to work and develop new associates and service
opportunities.
II. Recognizing Impaired Practice –
Behavioral Signs
Diana Quinlan, (1999), Peer
Assistance Educator and Consultant, writes that suspicion of chemical
dependency should not be presumed by a single sign or symptom, but rather by changes in behavior. She suggests that because the career is so
sacred to the healthcare professional and the workplace is often the place of
drug procurement, evidence of the disease on the job indicates a late stage of
illness. Quinlan indicates that
workplace problems are a last step in a downward spiral and perhaps one of the
reasons that co-workers are so shocked when the illness is uncovered. She describes a “white
coat syndrome” characterized by fear
of punishment and fear that bad press will impact everyone, which perpetuates a
code of silence that prevents professionals from receiving the help that they
need to recover.
South Dakota Health Professionals Assistance Program has
identified guidelines to assist employers of healthcare professionals in
recognizing substance abuse in the workplace.
These guidelines are divided into pre-employment and employment indicators.
Pre-Employment Indicators
Chemical
dependency should not be presumed by a single sign or symptom, but rather by changes in behavior.
|
|
|
·
Frequent relocations |
·
Inappropriate job qualifications |
|
·
Frequent hospitalizations |
·
Tendency to prefer night shift duty |
|
·
Elaborate and complicated medical history |
·
Reluctance to submit to a physical examination |
|
·
Unexplained time lapses in life |
Employment Indicators
ü
Absenteeism
§
Leaving
without permission
§
Excessive
sick leave
§
Frequent
Monday and/or Friday absences
§
Repeated
absences, particularly if they follow a pattern
§
Lateness
at work, especially on Monday mornings and/or returning from lunch
§
Leaving
work early
§
Peculiar
and increasingly unbelievable excuses for absences or lateness
§
Absent
more often than other employees for colds, flu, gastritis, etc.
§
Frequent
unscheduled short-term absences with or without medical explanation
ü
“On the Job” Absenteeism
§
Continued
absences from unit more than job requires
§
Long coffee breaks, lunch breaks
§
Repeated physical illness on the job
§
Frequent
trips to the bathroom
§
Frequent
coffee breaks taken alone
ü
Uneven Work Patterns
§
Alternate
periods of high and low productivity
§
Change
from volunteering to work extra to doing only minimal work
ü
High
Accident Rate
§
Accidents
on the job
§
Accidents
off the job which affect job performance
§
Horseplay
which causes unsafe conditions
ü
Problems with Memory
§
Difficulty
in recalling instructions, details, conversations
§
Difficulty
in recalling one’s own mistakes
ü
Difficulty in Concentration
§
Work
requires greater effort
§
Job
takes more time
§
Repeated
mistakes due to inattention
§
Making
bad decisions or poor judgment
§
Errors
in charting, illogical or illegible entries
§
Changes
in handwriting
§
Late
entries for narcotics and other drugs
§
Forgetfulness
§
Increased
number of medication errors
Reporting to Work in
Altered or Impaired Condition
ü
General Lowered Job Efficiency
§
Missed
deadlines
§
Complaints
from patients and their family members
§
Improbable
excuses for poor job performance
§
Cannot
be depended on to be where they say they will be, or to do what they say they
will do – unreliable
§
Shuns
job assignments and/or incomplete assignments
ü
Poor
Employee Relationships
§
Failure
to keep promises and unreasonable excuses for failing to keep promises
§
Over-reaction
to real or imagined criticism
§
Borrowing
money from co-workers
§
Unreasonable
resentments
§
Avoidance
of associates
§
Lying
and exaggerating
§
Complaints
from co-workers, supervisors, and other staff
§
Blames
others for problems
ü
Appearance
§
Decreasing
attention to personal appearance and hygiene
§
Odor of alcohol on breath
§
Glassy,
red eyes
§
Tremors
§
Unsteady
gait or slurred speech
ü
Other
Behaviors
§
Sleeping
on the job
§
Withdraws
from others
§
Mood
swings
§
Increased
irritability
§
Relates
problems at home, with relationships, with finances
§
Preference
to work alone or eat alone
§
Excessive
use of breath mints
§
May
drink sodas frequently
§
Frequently
solicits physicians for “hallway prescriptions”
§
Frequently
visits ER for various physical problems requiring pain medications
III.
Signs that the Professional May be Diverting Drugs
q
Always volunteers to give medications
q
Patients complain of no pain relief from
medications given
q
Discrepancies on medication administration records
q
Always gives IM PRN and maximum doses when other
nurses do not
q
Has frequent wastage, such as spilling drugs or
breaking vials
q
Unobserved wastage – no co-signature
q
Is working on a unit where drugs are missing or
have been tampered with
q
Frequently volunteers for additional shifts and on
unit when not assigned
q
Excessive amount of narcotics sign out to patients
q
Volunteering to care for patients who have regular
pain medications
q
Selected patients will only receive sleeping pills
and narcotics when nurse is on duty
q
Abnormal number of syringes used or missing
q
Evidence of broken syringes in employee restroom
q
Borrows narcotics from other units
q
Narcotics signed off controlled substance record
but not recorded on patient record
IV. Responding to Suspected Substance
Abuse in the Workplace
The goals in identification
of an impaired colleague are to assure the safety of those patients who have
been entrusted to his or her care, to assist the nurse to gain treatment for
the illness, and to eventually transition back to practice once the nurse has
documented recovery. Quinlan (2003)
identifies that documentation of performance and behavior of a suspected
colleague is essential for the objective evaluation of the situation, as well
as crucial to an effective resolution or intervention. Individuals in supervisory positions should
be the person(s) confronting the chemically dependent nurse, since the
supervisor has the authority to present the options of termination, reporting
to the state board of nursing, and treatment intervention. Pullen and Green (1997) have reported that
when given these choices, the nurse usually accepts intervention. Nursing
managers or supervisors should be involved when the nurse returns to work.
The
nursing managers and supervisors
to be the worksite monitor for a
recovering nurse to return to practice.
It is most helpful for all individuals involved if an
institution has written polices and procedures in place to provide for a
consistent approach to removing the impaired practitioner from the workplace
and to set the parameters for possible return to practice. Miller (1997) recommends an organizational plan that:
§
Emphasizes early identification, intervention, follow-up and
re-entry into practice;
§
Identifies skilled personnel to serve as consultants throughout
the process;
§
Provides educational programs for the nursing administration
team, staff, hospital administration, and human resources personnel addressing
the prevalence of chemical dependency and the need for a supportive
environment.
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Course for Nursing Worksite Monitors
Module 3. Role of the Worksite Monitor
Module 3 Course Material
Module 3. Role of the Worksite Monitor
§ Worksite Monitor
Report Form


Course for Nursing
Worksite Monitors
Module 3. Role of the Worksite Monitor
Worksite
Monitors
All participants in the Health Professionals Assistance
Program (HPAP) are required to have a monitor at the worksite in order to
return to practice. The individual participant
is responsible for informing the employer of his or her HPAP participation and
for identifying a person to serve as the worksite monitor. Monitoring at the place of employment is
required in order to return to practice.
Worksite Monitor Qualifications
|
§
Manager or Supervisor to whom
individual is accountable |
§ Monitor may not be an employee of or supervised by the HPAP
participant or share in any fiduciary responsibility with the participant |
|
§
Time available to participate in
program |
§
If Monitor is also recovering
from the illness of chemical dependency, Monitor must have a minimum of 2 years of sobriety |
|
§
Preferably work same hours &
same location as participant |
§
Complete monthly evaluation form
documenting participant’s work performance |
|
§
Willing to monitor the work
performance of the participant |
§
Willing to communicate with the
HPAP program director |
Worksite Monitor Responsibilities
§
“Keep an eye out” for the HPAP Participant
§
Provide reports and documentation of progress, or lack of,
to the HPAP Director, or to the appropriate Board if necessary
§
Identify when the HPAP Participant may be in danger of
relapse
§
Help transition the nurse back into the environment
§
Recognize signs & symptoms of chemical abuse and when
to intervene appropriately to safeguard patients
Compliance
Monitoring
A major focus of Health Professionals Assistance Program is
monitoring compliance of the chemically dependent professional to the
prescribed treatment program. Monitoring
can be facilitated in the following ways:
§
Unscheduled
drug screens
§
Contracts
for program requirements
§
Worksite
monitors
§
Support
Group Attendance
§
Referral
for treatment and continuing care
§
Practice
Restrictions
§
Filing
of reports necessary to document compliance
Unscheduled Drug Screens
All HPAP participants are subject
to unscheduled drug screens. Each
participant is required to make a daily call to find out whether he or she has
been selected that day for an unscheduled drug screen. If the participant is selected for the
screen, a specimen is required to be submitted within 2-6 hours of the
request. Failure to comply with the drug
screening requirements may result in discharge from the program.
Practice Limitations
In an effort to protect the safety of patients and to help
prevent relapses, practice limitations may be established by the Health
Professionals Assistance Program at any time.
Examples of practice limitations are not having access to narcotics or
other controlled substances or having supervision when administering controlled
substances. Practice limitations may
include specific units where a nurse may not practice, such as the Intensive
Care Unit or the Emergency Room where access to drugs may pose a potential
safety risk. Any practice limitations
will be part of the monitoring plan and will be provided to the worksite
monitor.
Professional Support Groups
Professional support groups are an important part of the
recovery plan and help the practitioner commit to a chemical-free
lifestyle. Support groups which HPAP participants
attend must:
§
Believe
in the total abstinence model of recovery and the twelve-step program
principles
§
Maintain
participant confidentiality
§
Have
regularly scheduled meetings which are conducted by a qualified
facilitator
HPAP staff refer participants to support groups and monitor
attendance at the meetings as a condition of participation in the HPAP
program. The purpose of support group
participation is to provide strength, hope, and support in addressing
issues related to the process of recovery from chemical dependency.
Participation Agreements
Each applicant who is accepted into
the program will enter into an individualized program participation agreement
within 60 days from the date of their application to the program. The purpose of the participation agreement is
to provide a means of monitoring the treatment and continuing care of regulated
health professionals who may be unable to practice with reasonable skill and
safety if their illness of chemical dependency is not appropriately managed. The terms of the participation agreement are
developed by the HPAP case manager in conjunction with the applicant, the
evaluation committee, and other appropriate resources.
The individualized participation agreement consists of these components:
§
Demographic
information
§
Basis
for the Agreement – statement of diagnosis and source
§
Standard
conditions required in all agreements
§
Illness
specific conditions / monitoring requirements
§
Modification
terms
§
Discharge
terms
§
Board
referred discharge
§
Monitoring
Plan
§
Signatures




Monitoring Plan
The purpose of the monitoring plan is to ensure that the healthcare
professional is competent to practice and to provide for the safety of those
individuals entrusted to their care.
Terms of
the participation agreement will be incorporated into a Monitoring
Plan which will be provided to the:
§
Participant
§
Treating Professional/Physician
§
Worksite Monitor, and
§
Any third party the HPAP
Participant designates in writing
The Monitoring Plan incorporates all of the conditions, limitations, and terms of
each individualized participation agreement.
Upon receipt of the signed participation agreement, the monitoring plan
is developed by HPAP staff.
The
monitoring plan includes recommendations for treatment and continuing care, worksite
monitoring, practice restrictions, unscheduled drug testing, support group
participation and filing of reports necessary to document compliance with the
program. As a worksite monitor, you will
be given a copy of the monitoring plan.


Worksite Monitor Report Form
As a worksite monitor, you will provide monthly reports to
Health Professionals Assistance Program that include an assessment of the
overall work performance of the participant.
You will be asked to provide information that includes work performance,
record keeping, punctuality, and professional demeanor to colleagues and other
staff. The work quality assessment form
includes a series of behaviors which describe unsatisfactory job performance
and may help you to identify an individual who is at risk. You will be asked to assess the HPAP
participant based on a series of behaviors and comment on the behaviors that
you have marked as problematic. You will
also be asked to describe the participant’s strengths and areas needing
improvement in his or her work performance.

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Course for Nursing Workforce Monitors
Module 4. Return to Work Issues
Module 4 Course Material
Module 4. Return to Work Issues
§ Responsibilities of
the HPAP Participant
§ Responsibilities
of the HPAP Program Director
§ Board of Nursing
Involvement
§ Creating a
Supportive Work Environment
§ Resources for
the Worksite Monitor


Course for Nursing Workforce Monitors
Module 4. Return to Work Issues
Responsibilities
of the HPAP Participant
§
Informs
employer of participation in the HPAP program
§
Complies
with all program requirements
§
Secures
a worksite monitor who is a supervisor or manager
§
Informs
HPAP Director of the worksite monitor’s contact information
§
Completes
all required documentation
§
Meets
regularly with worksite monitor for feedback and support
Responsibilities
of the HPAP Program Director
§
Determines
when the HPAP participant may return to work
§
Contacts
the worksite monitor and provides a copy of the participant’s monitoring plan
§
Explains
any practice restrictions that are part of the monitoring plan
§
Provides
the monitor with monthly work performance reporting documents
§
Serves
as a resource to the worksite monitor and employing facility
Board Involvement
There are
multiple routes for a healthcare professional to become involved with the South
Dakota Health Professionals Assistance Program, one of which is by a mandate
from the licensing Board. The Board of
Nursing becomes involved when a complaint has been made regarding the
performance and behavior of the nurse.
An investigation is conducted and all due process requirements are
followed. Disciplinary action may or may
not be taken depending on the facts of the case. If a nurse is mandated into the HPAP program
as a condition for licensure and is placed on probation, the Board will be
monitoring the progress of the nurse.
The HPAP program director submits quarterly reports to the Board
indicating the nurse’s compliance with all aspects of the program. Non-compliance with program requirements may
result in disciplinary action including suspension of the nursing license until
such time as the licensee can demonstrate good cause as to why the license should be reinstated. Factors that influence disciplinary action
include, but are not limited to, diversion of drugs from the workplace,
practicing under the influence of drugs, drug substitution or alteration, and
any other actions that place the
public at risk.
Creating
a Supportive Work Environment
Nurse Managers and Supervisors play
a critical role in managing impairment issues in the workplace. As a worksite monitor, he or she must be knowledgeable,
prepared, proactive, and compassionate to be most successful. In addition, managers should:
ü
Maintain
current knowledge of addiction & recovery
ü
Set
reasonable policies
ü
Keep
a positive attitude for work environment
ü
Set
clear limits that are mutually respectful and supportive
ü
Educate
staff about signs of impaired practice
As a nurse recovers from substance
abuse, support received from co-workers and supervisors can be crucial to returning
to the work environment.
The recovering
nurse needs their support, understanding, and patience.
§
Physical recovery from addiction
may last 6 to 24 months.
§
Emotional recovery may last 5 years.
Co-workers
may have difficulty accepting the nurse returning to practice, and may experience:
§
Fear that they may do the “wrong thing”
which will hinder the nurse’s recovery
§
Denial that one of their co-workers is an
addict
§
Guilt related to what they could have done
to prevent the addiction
§
Resentment because
co-workers have extra workload due to the nurse’s practice restrictions
When
resentment occurs, managers can assist the nurse’s co-workers to acknowledge their
negative feelings and put those feelings into perspective. Unresolved hostility can poison an entire
unit. Managers may help by setting the
tone; as nurses, we must care enough to help our colleagues struggling to
overcome addiction.
With collegial support and assistance,
recovering nurses can return
to nursing and contribute to the
excellence of the nursing profession.
There
should be a clear policy (NCSBN, 2001) regarding the management of relapse and
it should include areas of:
§
Identification
§
Documentation
§
Intervention
§
Referral for fitness
to practice
§
Assessment/treatment
§
Parameters for return
to practice
Written policies
increase the likelihood that all nurses will be treated in a similar manner. In addition, policies protect the organization
legally. Thompson, Handley, & Uhing-Nguyen (1997) identify that policies
serve as a framework for intervention when impaired practice is suspected. The policy must be written from the
philosophy of substance abuse with recognition of the fact that it is an
illness requiring appropriate treatment.
All employees should be aware of
this philosophy as it promotes an environment that encourages
self-referral.
The authors break
down policy development into three stages:
1st The first identifies resources
2nd The second establishes a committee
3rd
The third educates
task force members
Components of the
policy include:
§
Prevention and early
intervention
§
Identification of
impaired practice
§
Intervention,
evaluation and treatment
§
Reentry into practice
For years,
healthcare employers have fired nurses who were suspected of substance abuse,
usually based on poor performance or attendance. These nurses were often lost to the
profession when they could have recovered with appropriate treatment. The 1990 Americans with Disabilities Act
(ADA) prohibits discrimination in the workplace because of a disability and now
protects nurses recovering from substance abuse. Legally, it is important to have a
therapeutic and consistent approach to the recovering nurse. By providing guidelines for recognizing signs
and symptoms and an assessment tool to facilitate the policy, nurse managers
and worksite monitors can more effectively provide a supportive and caring
environment for the recovering nurse and staff.
Relapse
Prevention
A
participant experiencing relapse will be required to suspend practice for a
period of time to facilitate a review/revision of the participation
agreement. According to the policies of
the HPAP program, Relapse:
§
is
the process of becoming so dysfunctional in sobriety that, unless interrupted,
a return to the addictive use is a predictable outcome;
§
is
not a necessary and expected part of the recovery process; but
§
may
be part of the recovery process for some, and may even be the catalyst that
allows an individual to finally understand the nature of addictive disease and
move beyond denial.
As part of
the monitoring plan, program participants agree to immediately self-report
any use of alcohol or non-prescribed mood altering chemicals. A
positive drug screen is considered to be a relapse, as well as unexcused missed
drug screens. A relapse may result
in a restructuring of the monitoring plan or termination from the program and
referral to the Board of Nursing for disciplinary review.
Relapse is
a part of chemical dependency and one of the biggest challenges for recovering
nurses. Relapse is a process that occurs
within the patient and manifests itself in a progressive pattern of behavior that reactivates the symptoms of
the disease or creates related debilitating conditions in a person that has
previously experienced remission from the illness (Gorski & Miller, 1982, pp.
21-22).
Recovery
means a change of habits and acquiring new skills for the return to health.
§
If
the participant reverts to old behaviors, the worksite monitor should be aware
that these behaviors signal that there are disturbances
in thought processes, judgment, emotional reactions and a relapse may be
imminent.
§
The
person may lose sight of the benefits of recovery and become self-absorbed in
his/her addictive behavior.
§
The
person may become complacent with their program of recovery or may refuse to
ask for help when it is needed.
§
It
is important to understand the relapse dynamic – early identification and intervention are
the best protection for the nurse’s recovery, and therefore also for the patients
entrusted to the nurse’s care.
The HPAP
participant must identify the things that put him or her at risk for relapse
and use the various recovery tools on an ongoing basis. Some common tools for the HPAP participant
are:
§
Journaling recovery
progress
§
Meetings (Support
Groups, AA)
§
Reaching out to friends
and family
§
Prayer and meditation
§
Reading recovery books
and literature
§
Plan of action when
cravings or symptoms increase
§
Relaxation techniques
Resources
for the Worksite Monitor
§
Chemical Dependency Handbook published by NCSBN. For details and how to purchase the book, go
to: https://www.ncsbn.org/246.htm
§
NCSBN
Online Learning Module: Confronting
Colleague Chemical Dependency. For
details and how to enroll, go to: www.learningext.com
§
Alcoholism
and Substance Abuse program Branch of the Indian Health Service: http://www.ihs.gov/
§
American
Association of Nurse Anesthetists – Peer Assistance Directory: http://www.aana.com/peer/directory.asp
§
Employee
Assistance Professionals Association: http://www.eapassn.org
Nursing Worksite Monitors Orientation Course Evaluation
Thank you for
participating in this Worksite Monitors Orientation Course Evaluation. To help us better meet the needs of future
worksite monitors, we would appreciate your comments regarding the following
questions. After completing the
evaluation, please submit it to Winora.Robles@state.sd.us at
1.
Describe
your knowledge of the South Dakota Health Professionals Assistance Program
prior to completion of the Orientation Program.
2.
Provide
a summary of how this course will assist you in your role as a Worksite Monitor
for recovering nurses who are returning to practice.
3.
What
recommendations do you have for additional content to assist worksite monitors?
4.
Please
provide the length of time required for you to complete this course.
5.
Provide
your view of the recovering nurse returning to practice. Has your perception changed as a result of
completion of this course?
6.
How
would you describe the ease of use for this course?
7.
Other
comments or suggestions for the orientation program.
Books
Coombs, R.H. (1997) Drug Impaired
Professionals. 129-163.
National Council of State Boards of
Nursing Disciplinary Resources Modules Task Force. (2001). Chemical Dependency Handbook for Nurse Managers: A guide for Managing chemically dependent employees.
(1st ed.)
Journals
Beckstead, J. (2002). Modeling
attitudinal antecedents of nurses decisions to report impaired colleagues. Western Journal of Nursing Research. 24(5).
537-551.
Blair, P. (2002) Report impaired
practice-stat. Nursing Management. 33(1):24-25.
Blair, P. (2005). Spot the signs of
drug impairment. Nursing Management 36:2, 20-21, 52.
Bradley, K. A., MD. (1992, March).
Management of alcoholism in the primary care
setting. Western Journal of Medicine.
156:273-277.
Clark, C., Farnsworth, J. (2006).
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Clemmer, J. (1987, October). When an
addicted nurse comes back to work. RN,
33 (1): 24-25.
Dunn, D. (2005). Substance abuse
among nurses defining the issue. Journal
of The Association of Perioperative Registered Nurses. 82(4). 573-599.
Domino, K. et al. (2005). Risk factors
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update. Nursing Management, 28
(11):22- 24.
Fletcher, C. (2004). Experience with
peer assistance for impaired nurses in
Griffith, J. (1999). Substance
disorders in nurses. Nursing Forum. 34(4).
19-28.
Hughes, T. (1995). Chief nurse
executives response to chemically dependent Nurses. Nursing
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Lillibridge, J., Cox, M., &
Cross, W. (2002). Uncovering the secret: giving voice to the experiences of nurses
who misuse substances. Journal of
Advanced Nursing, 39 (3),
219-229.
Naegle, M. (2003). An overview of the
American nurses’ associations’ action on Impaired practice with suggestions for
future directions. Journal of Addictions
Nursing. 14. 145-147.
Quinlan, D. (2003). Impaired nursing
practice: a national perspective on peer Assistance in the
Thompson, N., Handley, S., &
Uhing-Nguyen, S. (1997) Substance abuse in nursing,
forming policies. Nursing Management. 28 (2) 38, 40,
42-43.
Trinkhoff, AM, Zhou, Q., and Storr,
CL. (1999). Estimation of the prevalence of substance use problems among nurses
using capture-recapture methods. Journal
of Drug Issues. 29(1). 187-198.
Trinkhoff, AM, and Storr, CL. (1998).
Substance use among nurses: differences between specialties. American Journal of Public Health. 88(4).
581-5.
Trinkhoff, AM, and Storr, CL. (1999).
Prescription-type drug misuse and work place access among nurses. Journal
of Addiction Disorders. 18(1). 9-17.
Westreich, L. (2002. Addiction and
the americans with disabilities act. Journal
of the
Witkiewitz, K., PhD. Marlatt, G. A., PhD., & Walker, D., PhD.
(2005). Mindfulness-Based Relapse Prevention for Alcohol and Substance Use
Disorders. Journal of Cognitive
Psychotherapy: An International Quarterly. 19 (3).
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